Question: Sometimes I don't see GIF option in the conversations. How to get the GIFs back?
Answer: Following are the possibilities and solutions:
Question: What happens to my guest (anonymous) user once I am logged out ?
Answer: About 28 days after a guest user being inactive, the guest login handle(nick) is deleted. The deleted guest nick becomes available to a new guest user to use. The data of guest users who end up using same nick, is not available to one another, thereby guest users' privacy is protected.
Question: Why can I not do certain actions as a guest user e.g. adding another user as a contact ?
Answer: It's primarily because the guest logins are temporary. It's very quick and easy to covert the guest login to a regular account using 'Sign up' button available within the guest login, which gives you access to all regular account features.
Question: Sometimes my login gets stuck. What should I do ?
Answer: Whenever you encounter a stuck login, try to clear the cache using https://www.twynes.com/clearcache url hit, and then try to login again.
Question: How do I share my feedback and comments with Twynes.com ?
Answer: Signed in users get options to request a feature or report a bug. Additionally, you can send your notes via email to firstname.lastname@example.org. We appreciate all your comments and feedback.
Question: I did not receive the email that Twynes.com says, it sent on signup or password-reset. What should I do ?
Answer: Check the email folders/labels named Spam or Junk, in your email client. If it was not found in any email folder, retry the step to request another email. Please allow some time(say 5-10 mins) between such retries from your side.