About Twynes.com offers applications meant to enable collaboration and communication for both organizations as well as social setups.

The collaboration services offered by Twynes.com include:
  • Audio and Video calls: group calls as well as 1:1 calls

  • Screen sharing: just screen sharing as well as screen sharing added to calls

  • Chats: groups messaging as well as 1:1 messaging, along with emojis and GIFs.
Chat Chat enables users to connect with people around the world as well as with those in their immediate vicinity. Here you make new connections and multiply them, using chat rooms, groups and 1:1 conversations.
Learn more Workspace Workspace is meant to set your organization up for meetings, collaboration and communication. The users and all interactions are limited to the organization. The Workspace suits best for use as a collaboration tool for organization-specific needs. The Workspace works well for both 'Work Groups' and 'Social Groups'.
Learn more
Terms of use Welcome to the Twynes.com. Thanks for using our apps and services.

Your use of our apps, sites and services subjects you to the following terms of use ("Terms of Service"). Please read them carefully.

By visiting or using our apps and services, you accept our 'Terms of use'. In addition, when you use any current or future Twynes.com apps, sites, services, content or other materials, you also will be subject to the same Twynes.com terms of use.

Twynes.com is collectively referred to as 'Twynes', 'we', 'us' or 'our' in this document.

The terms 'products', 'apps', 'applications', 'sites', 'websites' and 'services' and their singular and plural forms are used interchangeably in this document to refer to any and all products and services offered by Twynes.com or by the 3rd parties on our apps, sites or services.

The term 'minor' in this document refers to any person under 18 years in age.

In this document the term 'content' refers to all types of data including text, posts, conversations, images, videos, graphics, calls, website links, or any other form of discernible information used, expressed, or shared on our sites, apps and services. Our 'Terms of use' apply to all such data and content across all your uses of our apps and services. PRIVACY Please review our Privacy policy in relation to all your visits and use of our apps, sites and services. TRADEMARKS "Twynes.com", its graphics, logos are trademarks and may not be used in connection with any product or service across the world, that is not related/affiliated to Twynes.com, in any manner that is likely to cause confusion among users/customers, or in any manner that disparages or discredits Twynes.com. COPYRIGHT The software used on this Site (excluding third-party software) is the property of Twynes.com or its software suppliers and is protected by international copyright laws.
The derivations of any third-party software, used on this site are the property of Twynes.com unless the right to freely use the derivation is "explicitly" granted by the original author/organization of that third-party software.
The original version of any third-party software(as distributed by its author/organization) which is used on this Site, is the property of that author/organization, and therefore their respective "Terms of use" apply. YOUR ACCOUNT While using our websites, apps, and services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Twynes.com reserves the right to refuse service, terminate accounts, remove or edit content in its sole discretion. YOUR CONTENT The contents you publish on our apps and services is made accessible to you or to others as shared by you.
However in legal terms, the lifecycle rights of all your data and content, are with Twynes.com. We reserve the right to delete any data or content you published on our apps and services at any time.
In case of any legal disputes, or violation of applicable law, in relation to the data or contents published by you on our apps or services, you shall be responsible to represent and defend yourself. Twynes.com does not take any responsibility for any kind of loss or dispute on the data and content published or shared by you on our apps and services, including the disputes relating to sharing or the rights of the content. AGE RESTRICTIONS You must be at least 13 years of age to utilise our websites, applications, and services. You certify that you are at least 13 years of age when you sign-up, utilise guest accounts, or browse the site while not logged in.

Additionally, you must be at least 18 years of age to use certain of our services. When it is appropriate, we will ask you for confirmation if we are unable to ascertain your age from the information you gave at sign-up (or alternate sign-in methods).

If you are a minor (under 18 years of age) then you agree to stay away from age-restricted contents. In case of a violation that relates to you regarding age-restricted content, you agree to report it to your parents/guardians, and available local policing bodies, and seek appropriate legal help. You must report it to us as well (privacy@twynes.com) but don't wait up. Age-restricted content The age-restricted content must not be shared with minors. If you are a minor, you must not share or consume age-restricted content and you must report it if someone else violates this policy while interacting with you.

Some examples of age-restricted content are: (not a complete list)
  • contents meant for sexual gratification
  • contents describing or depicting pornography or sexual acts
  • contents describing or depicting clothed or unclothed buttocks, breasts, or genitals
  • contents describing or depicting violent, graphic or humiliating fetishes
PROHIBITED CONTENT AND BEHAVIOR No commercial use without our consent You or your third party affiliates must not use our apps and services for any commercial purpose, without a prior recorded consent from us. Inappropriate behaviour and content We want to maintain a respectful environment for everyone. In this section the reference to the term 'behaviour' includes any form of action, communication or interaction including content-sharing, conversations and calls, that directly or indirectly relates to Twynes.com or other users, groups or organizations while you use our apps and services.

While using our apps and services, you must not indulge in any behaviour:
  • that violates or encourages violation of applicable law.
  • that violates others' rights, including any content that infringes, misappropriates, or violates someone else's intellectual property rights, or rights of publicity or privacy.
  • that involves sharing of personal or contact information about any other person without their prior consent.
  • that is abusive to or defames any individual, group or organization.
  • that is fraudulent, misleading, or deceptive.
  • that involves or promotes gambling.
  • that includes soliciting (explicit or implicit).
  • that includes public sharing of sexually explicit content.
  • that includes sharing of age-restricted content with minors.
  • that involves creating or sharing of sexually explicit content featuring minors and content that sexually exploits minors.
  • that is considered age-inappropriate, sexually-inappropriate or illegal under applicable law.
  • that includes unsolicited or unauthorized advertising, or promotional materials.
  • that promotes or criticizes the governments or political groups.
  • that criticizes or disrespects any religion or ethnic group.
  • that promotes discrimination, bigotry, racism, hatred, or harassment of any individual or group.
  • that incites social unrest or threatens violence against any individual, group, or organization.
INDEMNIFICATION You agree to indemnify Twynes.com and the 3rd party services integrated on our apps and services, from any claim or demand made by any individual or third party that is caused by your actions on our apps and services. DISCLAIMER OF WARRANTIES Twynes.com provides no guarantees or warranties (explicit or implied) that our apps and services will function without interruption or errors. You shall agree to use our apps and services on an "AS IS" basis. LIABILITY Twynes.com and the 3rd party services integrated on our apps and services, shall not be responsible for any loss of data, opportunities, reputation, profits or revenues that you may incur while using our apps and services. TERMS OF USE - THIRD PARTY INTEGRATED SERVICES We use some 3rd party services. While using those services at our site, their respective terms of use applies.
Below are the related links for the terms of use of these third-party applications and services. Please read them carefully. GoogleTenor.comJitsi meetNOTE Our "Terms of use" are subject to reasonable changes over time. Please visit this section again for reviewing any changes in our "Terms of use". We will also notify you via email or take prior consent (in applicable cases) whenever we make any important changes to our 'Terms of use'.
FAQ

Question: Sometimes I don't see GIF option in the conversations. How to get the GIFs back?

Answer: Following are the possibilities and solutions:

  • You did not accept all cookies. Often happens in the incognito browsers but can happen in any browser. To get the GIFs back: go to Settings -> Privacy -> Cookie settings -> click 'Go' and 'Accept all'.
  • If you chose the light login option then GIFs maybe disabled. To get the GIFs back: you need to re-login with light-login option unchecked. (may be slow to load if you had slow internet speeds)

Question: What happens to my guest (anonymous) user once I am logged out ?

Answer: About 28 days after a guest user being inactive, the guest login handle is rotated back for use by another user.

Question: Why can I not do certain actions as a guest user e.g. adding another user as a contact ?

Answer: Since guest login handles are temporary and could be reused by multiple users over months, many actions are not available to guest users, to allow for privacy and security of earlier user's action details.

Question: Sometimes my login gets stuck. What should I do ?

Answer: Whenever you encounter a stuck login, try to clear the cache using https://www.twynes.com/clearcache url hit, and then try to login again.

Question: How do I share my feedback and comments with Twynes.com ?

Answer: Signed in users get options to request a feature or report a bug. Additionally, you can send your notes via email to feedback@twynes.com. We appreciate all your comments and feedback.

Question: I did not receive the email that Twynes.com says, it sent on signup or password-reset. What should I do ?

Answer: Check the email folders/labels named Spam or Junk, in your email client. If it was not found in any email folder, retry the step to request another email. Please allow some time(say 5-10 mins) between such retries from your side.

Credits
  • Emojione

    Twynes.com uses an adapted version of 'emojione' npm package (js and artwork). Details follow:

    Emojione Version:1.5.1 : Copyright © emojione.com

    Emoji One Artwork:
    * License: Creative Commons Attribution-ShareAlike 4.0 International (License)

    Emoji One Non-Artwork
    * License: MIT (License)



  • jquery-textcomplete

    Twynes.com uses an adapted version of 'jquery-textcomplete' npm package. Details follow:

    * Author: Yuku Takahashi
    * Git Repo
    * License: MIT (License)



  • Fonts by fontawesome.com (v4.7.0 or later)

    Twynes.com uses icons(js and css) from fontawesome.com. Details follow:

    * Site: fontawesome.com
    * License: License/Plans



  • Media Tones by notificationsounds.com

    Twynes.com uses a select few media tones from notificationsounds.com. Details follow:

    * Site: notificationsounds.com
    * License: CC Attribution 4.0 International (License)




  • Group calls by Jitsi

    The multi-user audio/video calls(e.g. in groups and rooms) at Twynes.com, is powered by Jitsi framework and services.

    * Site: Jitsi
    * License: License